HDV Problems in Remote Desktop Sessions

When connecting to VTScada through a remote desktop, you may find that the colors used for each pen in the legend appear to be the same.  In particular, with remote desktop sessions accessing VTScada on a Windows Server 2008™ system, colors in the HDV may appear incorrectly, as the Windows Remote Desktop Session host, in its default setting, will limit remote desktop sessions to 16-bit color. 

You can remedy this as follows:

  1. From the Windows Start button, click to open "Administrative Tools".
  2. Click to open, "Remote Desktop Services".
  3. Click to open, "Remote Desktop Session Host Configuration".
  4. Under the list of connections, right-click on the connection and select Properties from the menu that opens.
  5. Open the Client Settings tab of the properties dialog.
  6. Clear the Limit Maximum Color Depth check box.
  7. Click OK to save your work and close the dialog.

If a remote session desktop is running, both it and any running VTScada program on the remote machine, must be restarted before the change will go into effect.