Modem Installation Issues

When installing a voice modem, ensure that you follow all the steps provided in Install a Voice Modem.

For example, if you encounter the error:

Call failed to [UserName] on [PhoneNumber]: TAPI error [14] - 
The Telephon.ini file cannot be read or understood properly by TAPI because of internal 
inconsistencies or formatting problems

The cause is failure to complete step 4 of the modem installation process.