DialCancelOnNormal

Controls whether unacknowledged alarms, whose condition has become normal, should be dialed out to operators.

 

  • If set to 0, then the VTScada call-out system will continue to dial out to designated operators even after the condition that triggered an alarm has returned to normal.
  • If set to 1 (default), then the VTScada call-out system will cancel call-outs to designated operators after the condition that triggered the alarm has returned to normal.

 

Section:  System

Default: DialCancelOnNormal = 1

 

  • If DialCancelOnNormal is set and the alarm goes normal, records are removed from the notify list. Otherwise they are left on.
  • If DialCancelOnAck is set and the alarm is acknowledged, records are removed from the notify list.
  • If DialOnActive is set, and an alarm goes active, or becomes unacknowledged, it is added to the notify list.
  • If DialOnClear is set and the alarm goes normal, records are added to the notify list.
  • Active alarm records on the notify list are not resent to contacts who have already been notified once.
  • Normal alarm records on the notify list are only sent to contacts who have received an active notification.
  • After a single pass through the roster contact list, all records that are not on the Unacknowledged list (including any "Normal" records) are removed from the Notify list, unless the EnableRosterListRepeat setting is TRUE.
  • "Being notified" means that an email or SMS text message has been successfully sent to you, unless "Continue Roster Sequence" is checked. It does not guarantee that you have received it, because we have no control over the external network. For voice calls, if the contact logs in, a call is considered as having been notified.